Refund Policy

Last updated: March 23, 2026

1. Eligibility

To qualify for a refund, all of the following conditions must be satisfied:

• Your refund request is submitted within 30 calendar days of your original purchase date.
• The AI-generated POA draft has not been submitted to Amazon or any third party.
• The request is sent from the email address associated with your purchase.

2. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

• The request is made more than 30 days after the purchase date.
• The generated draft has already been submitted to Amazon as part of an appeal.
• The account suspension outcome (reinstatement or denial) has already been received.
• Abuse of the refund policy (multiple purchases and refund requests).

3. How to Request a Refund

To submit a refund request:

• Email [email protected] with the subject line: Refund Request — [Your Order Number]
• Include your order number (found in your Paddle purchase confirmation email).
• Briefly describe the reason for your request (optional but appreciated).

We will acknowledge your request within 1 business day and confirm eligibility.

4. Processing Time

Once your refund is approved, it is processed through Paddle, our payment processor. Please allow 5–10 business days for the refund to appear on your original payment method. Processing times may vary depending on your bank or card issuer.

5. Partial Refunds

We do not offer partial refunds. All approved refunds are issued for the full purchase amount.

6. Plan Upgrades

If you purchased a lower-tier plan and wish to upgrade within 30 days, contact us at [email protected]. We will apply your original purchase amount as a credit toward the higher-tier plan.

7. Contact

For refund inquiries or questions about this policy, contact us at [email protected]. We aim to respond within 1 business day.